JOURNAL / CUSTOMER GROWTH

How to find your first ten customers.

Practical thinking for founders building with intention.

INDEPENDENT THINKING. INTENTIONAL BUILDING.SWK / BUILT FOR THE LONG GAME
THE PLAYBOOKSWK JOURNAL / 03

Choose one audience, one offer, and one measurable outreach channel. Speak to prospects directly, track response rates, ask satisfied customers for introductions, and refine the offer based on objections. A repeatable process matters more than a large audience.

Put it into practice.

  1. Pick a narrow audience whose problem you understand.
  2. Lead with one clear offer and a specific next action.
  3. Track outreach, replies, conversations, and paying customers.
  4. Use real objections and customer feedback to refine the process.